Testimonials
We want to know what really matters to our customers because we are always looking to improve our services and performance. To find out, we hired specialist consultants, Leading Matters™, to independently source the opinions of our clients.
We have 31 sites to manage and The Nicol Group are able to respond reliably.
- Robert Butterfield
“I’m glad I use The Nicol Group because they take the pressure off me with their ability to perform. Their performance and delivery of what I require meets my needs. For example, their response to calls and their execution of work. I need to be able to rely on Nicol Group to perform without supervision and so far they’ve achieved this. Their workmanship, their onsite performance, set up and execution of work and their processes are the things I like. They haven’t come up with anything I don’t like so far. I’ve not struck a negative yet .”
- Simon White, Asset Manager, Advance Petroleum
“We have 31 sites to manage and The Nicol Group are able to respond reliably. I feel comfortable in using them. They have reasonable rates and provide me with instant quotes so I know where I am in terms of budget. I like the fact that I have only one person to deal with who is dedicated to meeting my needs and this is extremely important to me. I am quite happy to recommend them because they are reliable, honest and responsive.”
- Robert Butterfield, Maintenance and Services Manager, Mile Marker Petroleum
“The Nicol Group are able to service all our needs. They’re a one-stop-shop. They service all our needs at all our facilities. They respond quickly and are able to remedy the issues we have. I haven’t found an occasion where they haven’t been able to meet our needs.”
- Peter Spargo, Director, Prices Taj
They're a good organisation to deal with.
- Aaron Howell
“We’ve had an ongoing working relationship with The Nicol Group and use them extensively. We have a good rapport with them. They’re prompt, reliable and they respond quickly to requests and the personnel are easy to deal with. We get professional advice and guidance with regard to construction and their maintenance service is also good for us. We need to be able to trust and rely on that advice and guidance and we can.”
- Anon
“The Nicol Group is involved in all our civil and other construction projects. Sometimes they’re engaged by other contractors that we’re working with as well so they work in conjunction with them on our behalf. They’re professional in the way they operate and they’re reliable and responsive to our needs. They’re a good organisation to deal with.”
- Aaron Howell, Operations Manager, Altona Memorial Park